Privacy Policy

1. Introduction

Welcome to Vida Verde (https://vida-verde.hr/). We respect your privacy and want you to be informed about how we collect, use, and protect your personal data. This Privacy Policy applies to all data we collect via the website, email communication, social media, and all related services.

2. Data Controller

Vida Verde d.o.o.
Email: info@vida-verde.hr
Address: Ulica Antonija Bazzarinija 4A, 52210 Rovinj, Croatia

3. Personal Data We Collect and Why

  • Data you explicitly provide (name, email, phone number, messages) – to improve customer service.
  • Data obtained via cookies and tracking technologies – to ensure website functionality, visitor analytics, and enhanced user experience.
  • Analytics data – such as anonymized IP address, browser type, visit duration – to understand website usage, optimize content, and improve performance.

4. Legal Basis for Processing

  • Your consent (e.g. for cookies, newsletter)
  • Legitimate interests of the controller (e.g. service improvement, security)
  • Legal obligations (e.g. accounting, VAT compliance)

5. Cookies and Tracking Technologies

This site uses the following categories of cookies:

  • Necessary cookies – for technical operation (e.g. session cookies)
  • Analytical cookies – to measure visitor behavior and traffic (e.g. Google Analytics)

You can manage cookies via your browser settings.

6. Data Sharing

We do not sell or share your personal data with third parties for commercial purposes. Data may be shared:

  • With service providers (e.g. hosting, email services, logistics partners) – only to the extent necessary for service delivery.
  • If required by law or upon request of competent authorities (e.g. police, tax administration)

7. Data Security

We implement technical and organizational measures to protect your data: SSL certificates, backups, restricted access, and regular system updates.

8. Data Retention

  • Data collected for fulfilling obligations (invoices, orders): at least 11 years (as per Croatian tax regulations)
  • Email list data: stored until you withdraw your consent.

9. Your Rights

As a data subject, you have the right to:

  • Access your data
  • Rectification or correction
  • Erasure (“right to be forgotten”)
  • Restriction of processing
  • Objection to processing
  • Data portability (where applicable)
  • Withdraw consent (without affecting the lawfulness of processing prior to withdrawal)

To exercise these rights, contact us at: info@vida-verde.hr

10. Policy Changes

We may update this policy from time to time. Updates will be published on this page with the date of the last change.

11. Contact

For questions or requests related to privacy, please contact us at:
Email: info@vida-verde.hr
Address: Ulica Antonija Bazzarinija 4A, 52210 Rovinj, Croatia